Morgan Musings

5 Reasons Why Your Small Business Needs a New Website

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Simply having a website isn’t enough for today’s digital world. To achieve maximum potential for your website, you must use it as a powerful tool to drive business growth. Here are five reasons why your small business may need a new website.

Image by Mudassar Iqbal from Pixabay

1. Lead Generation

Generating leads is a critical goal for many businesses, and having a website can be an effective tool to accomplish this. By using lead capture forms strategically placed throughout your website and clear calls-to-action, you can encourage potential customers to provide their contact information. Ask for their name, email, and perhaps their phone number, if needed. (Too many fields asking for too much information can turn off a potential customer.) Once you have this information, you can follow up with them and nurture them into becoming customers.

Lead capture forms are typically placed on landing pages or other pages where potential customers may be looking for more information about your products or services. These forms may include additional fields to gather more information about the lead’s interests or needs. By designing these forms to be user-friendly and visually appealing, you can increase the chances that potential customers will take the time to fill them out.

CTA: Calls-To-Action

Clear calls-to-action are also essential for generating leads. These are typically buttons or links that encourage users to take a specific action, such as “Sign up for our newsletter” or “Request a free consultation.” By placing these calls-to-action strategically on your website and making them visually prominent, you can guide potential customers toward taking the next step in the sales process.

Once you have collected a lead’s contact information, make the effort to follow up promptly and regularly. This might include sending personalized emails or offering special promotions or discounts. By staying in touch with your leads and providing value, you can build trust and loyalty and increase the likelihood that they will eventually become paying customers.

Effective lead generation through your website requires a combination of lead capture forms, clear calls-to-action, and consistent follow-up. By implementing these strategies, you can attract more potential customers, nurture them into becoming loyal customers, and grow your business over time.

2. Brand Awareness

Having a website can significantly help in increasing brand awareness. One way to do this is by utilizing search engine optimization (SEO) techniques such as relevant keywords. By incorporating keywords related to your business and industry into your website, you can improve your website’s visibility in search engine results. This, in turn, can drive more traffic to your site and increase the chances of potential customers discovering your brand.

SEO is a complex process that involves a range of techniques and strategies to optimize a website’s content for search engines. These strategies include keyword research, on-page optimization, off-page optimization, and technical optimization. By carefully crafting your website’s content and structure with SEO in mind, you can improve your website’s search engine ranking, making it more likely that potential customers will find your brand when they search for related products or services.

SEO and Brand Messaging

One of the key benefits of SEO is that it can drive organic traffic to your website, meaning that people who find your site through search engines are actively looking for products or services related to your brand. This makes them more likely to be interested in your offerings and more receptive to your brand messaging.

By increasing your website’s visibility in search engine results, you can also boost brand recognition and credibility. When potential customers repeatedly see your brand appearing in search results, it can create a sense of familiarity and trust, making them more likely to consider your brand when making a purchase decision.

Overall, SEO is a powerful tool for increasing brand awareness and driving traffic to your website. By carefully optimizing your website’s content and structure, you can improve your search engine ranking, drive more organic traffic to your site, and ultimately grow your brand over time.

3. Establish Credibility

new website

Having a well-designed and informative website can help establish credibility for your business. Your website is often the first point of contact for potential customers, and it’s important to make a good impression. By showcasing your products or services on your website, you can provide potential customers with a clear understanding of what you offer and how it can benefit them.


Testimonials from satisfied customers can also be a powerful tool for establishing credibility. By sharing positive feedback from past customers, you can demonstrate that your business has a track record of delivering high-quality products or services. This can help build trust with potential customers and make them more likely to choose your business over competitors.

There are three types of testimonials that are stronger than just “This business is great!”

  • Testimonials that overcome objections
  • Testimonials that point out a benefit that your business provides
  • Testimonials that show a result of your product or service

Awards and Certifications

Displaying industry awards and certifications on your website can also be an effective way to establish credibility. These accolades demonstrate that your business has been recognized by industry experts for its excellence and can help differentiate your business from competitors. Additionally, displaying industry certifications can reassure potential customers that your business meets industry standards and is committed to providing high-quality products or services.

A well-designed and informative website can play a key role in establishing credibility for your business. By showcasing your offerings, providing customer testimonials, and displaying industry awards and certifications, you can build trust with potential customers and position your business as a credible authority in your industry. This can ultimately lead to increased sales and customer loyalty over time.

4. Run Promotions

Your website can serve as an effective platform for running promotions and discounts, which can be a powerful tool for increasing sales and attracting new customers. By offering exclusive promotions or coupon codes on your website, you can create a sense of urgency and encourage potential customers to make a purchase.

For example, you might offer a limited-time discount on a specific product or service, or provide a coupon code that customers can use to receive a discount on their first purchase. These promotions can be advertised on your website’s homepage, through email marketing campaigns, or through social media channels.


By offering promotions and discounts on your website, you can incentivize potential customers to make a purchase and increase the chances of them becoming repeat customers. Additionally, offering exclusive promotions on your website can create a sense of exclusivity and reward for loyal customers, which can increase customer loyalty and retention.

By promoting your website’s exclusive offers through social media or other marketing channels, you can increase brand awareness and drive more traffic to your site. Once customers visit your site and take advantage of your promotions, they may be more likely to become loyal customers over time.

Perhaps your business isn’t the kind that would have coupon codes or discounts. Referral programs, contests and giveaways, loyalty programs, limited-time offers, and bundles and packaged services are other ways to incentivize customers to act.

5. Make The Sale

The goal of your website is to lead potential customers to make a purchase, whether that’s a product or service. To achieve this goal, it’s important to have a user-friendly website that makes it easy for customers to browse your offerings and place an order.

A user-friendly website should have clear navigation, easy-to-read text, and visually appealing graphics. Customers should be able to quickly find the information they need and easily navigate through your website to find the products or services they’re interested in. Additionally, your website should be optimized for mobile devices, as many customers will be accessing your site from their smartphones or tablets.

Once customers have found the product or service they want to purchase, the ordering process should be simple and straightforward. Your website should have clear calls-to-action, such as “Call” or “Send” or “Buy Now,” that make it easy for customers to place an order or request service. The checkout process should be streamlined, with minimal steps and clear instructions.

Final Thoughts

At Morgan Web Solutions, I understand the importance of having a user-friendly and effective website for your business. As an experienced web designer and developer, I can help you create a custom website that meets your unique needs and goals. From design to development to ongoing maintenance and support, I’m here to help you every step of the way.

If you’re looking for a new website for your business or need help updating your existing site, I encourage you to reach out to me at Morgan Web Solutions. Let me help you create a website that stands out from the competition and drives results for your business. Contact me today to schedule a consultation.


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